
One platform. Multiple guest applications. Zero frictions.
PackVault gives hotels, guest houses, wellness, fitness and leisure spaces a secure self-service infrastructure designed to reduce operational friction around guest belongings, collections and access. Through customisable software, it supports everything from short-term storage to guest collections and key handovers with OTP-controlled access.
Choose the PackVault software to fit your space.
Built For How Your Guests Move
Click & Collect
Simple Collection. Flexible Access.
Designed for hospitality, gyms and spas, Click & Collect creates a secure self-service process for key handovers, storage and collections, making your guest experience even better than before.

Pay Per Use
Flexible Access on Demand
Guests can securely rent a locker through a simple self-service experience with a built-in pay station.

Drop & Play
Easier Guest Collections
Drop & Play provides a secure self-service collection point for gyms, sports clubs and outdoor activity operators. Members and participants receive an OTP to collect equipment, access items or pre-arranged rentals at a convenient time, reducing manual handovers.

Intelligent fixed and optional features
Key features designed into every PackVault
Modular infrastructure configurations
Customised, software-driven functionality
Secure, keyless access
Fully brandable units
Backup power and system resilience
Optional features
Indoor and outdoor solutions
SMS notifications
Tap 'n Pay solutions
Camera (CCTV)
Every interaction is logged
Device charging
Your V Factor Advantage
One smart locker
infrastructure. Built for
a seamless experience.
No matter how PackVault is configured, every installation is designed around VaultGroup’s core operational principles: Verification, Visibility, Velocity and Value.
That's the power of theV Factor
TheV Factor
- Velocity
- Visibility
- Verification
- Value
Operational Outcomes
Less Admin
Stronger Security
Better Flow
