A PackVault smart locker unit, studio lit, carrying the From friction to flow livery

One platform. One delivery. Zero frictions.


PackVault gives couriers a controlled delivery and collection point designed to reduce repeat delivery attempts, route inefficiencies and parcel congestion. Configured through Click & Collect software, it enables secure, self-service collections through OTP-controlled access and real-time tracking.

The PackVault software for your fleet


Infrastructure built for operations that move

Click & Collect

Fewer Stops. More Deliveries.


Click & Collect avoids repeat delivery attempts through secure self-service parcel collections from one central location, creating a safer, more controlled process for deliveries.

A courier clearing a drop at a PackVault collection point

Intelligent fixed and optional features

Key features designed into every PackVault


  • Modular infrastructure configurations

  • Customised, software-driven functionality

  • Secure, keyless access

  • Fully brandable units

  • Backup power and system resilience

Optional features


  • Indoor and outdoor solutions

  • SMS notifications

  • Tap 'n Pay solutions

  • Camera (CCTV)

  • Every interaction is logged

  • Device charging

Your V Factor Advantage

One smart locker
infrastructure.
Built for more.


Every PackVault installation is designed around VaultGroup’s core operational principles: Verification, Visibility, Velocity and Value.

That's the power of theV Factor

TheV Factor


  • Velocity
  • Visibility
  • Verification
  • Value

Operational Outcomes

  • Less Admin


  • Stronger Security


  • Better Flow


Ready to turn friction into flow?

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